Privacy Policy

Last Updated: 2026

This Privacy Policy explains how Qopex Ltd (“we”, “our”, or “us”) collects, uses, stores and protects personal information when individuals visit our website or contact us regarding our interior design services.

We are committed to protecting personal data and ensuring that it is processed in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using this website or submitting information through the contact form, you agree to the practices described in this Privacy Policy.

1. Company Information

Qopex Ltd
Registered Office: 128 City Road, London, United Kingdom, EC1V 2NX
Company Number: 17081112

Email: help@qopex.uk
Telephone: +44 7490 321951

For the purposes of applicable data protection legislation, Qopex Ltd acts as the data controller for personal data collected through this website.

2. Personal Data We Collect

When visitors interact with our website, we may collect personal information that is voluntarily provided through our contact form or other communication methods.

The information we collect may include:

  • Full name
  • Email address
  • Telephone number
  • Message content or enquiry details

This information is collected only when users submit it through the website or contact us directly.

We do not intentionally collect sensitive personal data such as health information, financial information, or government identification numbers.

3. How We Collect Your Data

Personal data may be collected through the following methods:

  • When you submit a contact form on our website
  • When you contact us by email or phone
  • When you communicate with us regarding our services

We only collect information that is necessary to respond to your enquiry or provide our services.

4. Purpose of Processing Personal Data

The personal data collected through our website may be used for the following purposes:

  • Responding to enquiries submitted through the contact form
  • Providing information about our interior design services
  • Communicating with potential clients regarding projects
  • Managing client communication and service requests
  • Improving the quality and usability of our website

We do not use personal data for automated decision-making or profiling.

5. Legal Basis for Processing

Under the UK GDPR, we process personal data based on the following legal grounds:

Legitimate Interest

Processing is necessary to respond to enquiries and communicate with individuals interested in our services.

Consent

When individuals voluntarily submit personal information through the contact form or email communication.

Users may withdraw their consent at any time by contacting us.

6. Data Storage and Security

We take appropriate technical and organisational security measures to protect personal data against:

  • unauthorised access
  • accidental loss
  • misuse
  • unauthorised disclosure

Access to personal data is limited to individuals who need it for legitimate business purposes.

Although we take reasonable measures to protect personal data, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

Personal data will only be retained for as long as necessary to fulfil the purposes for which it was collected.

In general:

  • enquiry data may be retained for communication purposes
  • personal data may be deleted once communication is completed and no further services are required

We regularly review stored data and remove information that is no longer required.

8. Sharing of Personal Data

We do not sell, rent, distribute or trade personal data to third parties.

Personal data may only be disclosed:

  • where required by law
  • where necessary to comply with legal obligations
  • where required to protect legal rights

9. International Data Transfers

Our website may be accessed from different countries. Personal data submitted through the website may be processed in the United Kingdom.

Where data transfers occur outside the UK, appropriate safeguards will be implemented in accordance with applicable data protection laws.

10. Your Rights Under Data Protection Law

Under the UK GDPR, individuals have the following rights regarding their personal data:

  • the right to access personal data
  • the right to request correction of inaccurate information
  • the right to request deletion of personal data
  • the right to restrict processing
  • the right to object to processing
  • the right to data portability (where applicable)

To exercise any of these rights, please contact us using the details provided below.

11. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality and user experience.

Cookies may be used for purposes such as:

  • ensuring proper website functionality
  • remembering user preferences
  • analysing website usage

More detailed information about cookies can be found in our Cookie Policy.

12. Links to External Websites

Our website may contain links to third-party websites.
We are not responsible for the privacy policies, practices or content of those external websites.

Users should review the privacy policies of third-party websites before submitting personal information.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or website practices.

When updates are made, the revised policy will be published on this page.

14. Contact Information

If you have any questions about this Privacy Policy or about how your personal data is processed, please contact us:

Qopex Ltd
128 City Road
London
United Kingdom
EC1V 2NX

Email: help@qopex.uk
Phone: +44 7490 321951